Privacy Policy
This Privacy Policy applies between you, the User of this Website, and Blanq Sheet Ltd. t/a Smiths Reptiles, the owner and provider of this Website. Blanq Sheet Ltd. t/a Smith's Reptiles takes the privacy of your information very seriously. This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.
This Privacy Policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: https://smithsreptiles.co.uk/terms-conditions/
Please read this Privacy Policy carefully.
Definitions and interpretation
In this Privacy Policy, the following definitions are used:
Data – collectively all information that you submit to Blanq Sheet Ltd. t/a Smith's Reptiles via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.
Cookies – a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies).
Data Protection Laws – any applicable law relating to the processing of personal Data, including but not limited to the GDPR and any national implementing laws, regulations, and secondary legislation, for as long as the GDPR is effective in the UK.
GDPR – the General Data Protection Regulation (EU) 2016/679.
Blanq Sheet Ltd. t/a Smith's Reptiles, or us – Blanq Sheet Ltd. t/a Smith's Reptiles; a company in England and Wales with trading office at Stockton-on-Tees.
UK and EU Cookie Law – the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended.
User or you – any third party that accesses the Website and is not either (i) employed by Blanq Sheet Ltd. t/a Smith's Reptiles or (ii) engaged as a consultant or otherwise providing services to Blanq Sheet Ltd. t/a Smiths Reptiles in connection with the provision of such services.
Website – the website that you are currently using, https://smithsreptiles.co.uk/ and any sub-domains of this site unless expressly excluded by their own terms and conditions.
Scope of this Privacy Policy
This Privacy Policy applies only to the actions of Blanq Sheet Ltd. t/a Smith's Reptiles and Users with respect to this Website. It does not extend to any websites accessed from this Website, including social media links.
For purposes of the applicable Data Protection Laws, Blanq Sheet Ltd. t/a Smith's Reptiles is the “data controller”. This means that we determine the purposes for which, and the manner in which, your Data is processed.
Data collected
We may collect the following Data, which includes personal Data, from you:
Name
Contact information such as email addresses and telephone numbers
How we collect Data
Data provided by you – for example, when you:
- Contact us via the Website, telephone, email, or post
- Register with us and set up an account to receive our products/services
- Make payments to us through the Website or otherwise
- Use our services
Data collected automatically – for example:
- Information about your visit to the Website, including IP address, date, times, frequency, and usage patterns
- Cookies and similar technologies (see Cookies section below)
Our use of Data
We may use your Data to:
- Maintain internal records
- Improve our products/services
- Send marketing materials (with your consent)
- Conduct market research
We may also use your Data to show you Smith's Reptiles adverts on other websites. You can manage this through your browser cookies settings.
Who we share Data with
We may share your Data with:
- Group companies or affiliates for proper administration of your account and services
Keeping Data secure
We use technical and organisational measures to protect your Data, including:
- Password-protected accounts
- Secure servers
- SOC 2 certification
If you suspect misuse, loss, or unauthorized access to your Data, contact info@smithsreptiles.co.uk immediately.
Data retention
We retain Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or until you request deletion. Data may persist on backup or archival media for legal, tax, or regulatory purposes.
Your rights
You have rights to:
- Access your Data
- Correct inaccurate Date
- Erase your Data
- Restrict our use of your Data
- Request data portability
- Object to our use of your Data
Contact info@smithsreptiles.co.uk to exercise these rights. You may also contact the ICO at https://ico.org.uk
Links to other websites
This Website may link to other websites. We are not responsible for the content or privacy practices of these websites.
Changes of business ownership and control
Data may be transferred if there is a change in business ownership or control. The new owner will be bound by this Privacy Policy.
Cookies
We use cookies to improve your Website experience. Cookies types include:
| Type | Purpose |
|---|---|
| Strictly necessary | Enable login, shopping cart, and other essential features |
| Analytical/performance | Help us analyse how users interact with the Website |
| Functionality | Remember your preferences and personalise content |
| Targeting | Show relevant adverts on this and other websites |
You can manage cookies through your browser settings.
General
This Privacy Policy is governed by the law of England and Wales. All disputes are subject to the jurisdiction of English and Welsh courts.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes are posted on the Website.
Contact: info@smithsreptiles.co.uk
Effective date: 1st July 2025